Privacy policy

NIDOVIX operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). NIDOVIX is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources
We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services – To provide you with the Services, process your payments, fulfill your orders, remember your preferences, send account notifications, and create a customized shopping experience.
  • Marketing and Advertising – To send marketing communications or show online ads for products or services.
  • Security and Fraud Prevention – To authenticate your account, provide a secure payment and shopping experience, and prevent fraudulent activity.
  • Communicating with You – To provide customer support and maintain our business relationship.
  • Legal Reasons – To comply with laws or enforce our terms or policies.

How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, vendors, and other third parties performing services on our behalf (e.g., IT management, payment processing, fulfillment, shipping).
  • With business and marketing partners to provide marketing services and advertising.
  • When you consent to disclosure, such as for shipping or social media integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. For more details, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links
The Services may link to third-party websites. NIDOVIX is not responsible for their privacy or security policies.

Children’s Data
The Services are not intended for children. NIDOVIX does not knowingly collect personal information from anyone under the age of majority.

Security and Retention of Your Information
NIDOVIX takes reasonable measures to protect your data but no system is completely secure. Personal information is retained as long as necessary or as required by law.

Your Rights and Choices
Depending on where you live, you may have rights including:

  • Access or know your personal information.
  • Delete or correct personal information.
  • Data portability.
  • Opt-out of targeted advertising or data sharing.

You can exercise these rights via the contact email below.

Complaints
For complaints about processing personal information, contact us or your local data protection authority.

International Transfers
NIDOVIX may transfer personal information outside your country under applicable legal frameworks.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this website.

Contact
Questions or requests about privacy can be sent to: info@nidovix.com